Hollie Hoyle, executive director at Briarwood Health Care Center, shoveling snow

Denver residents are used to snow, but not in the amount it fell March 13-14, 2019.


With the bomb cyclone (comparable to a hurricane, but over land instead of water) hitting the area, some places got more than 10 inches of snow, and the low pressure associated with the system set records. Much of Colorado was snowed in.


In the midst of the challenging weather, associates at Life Care buildings affected by the storm stepped up to the plate to do Whatever It Takes And Then Some to provide consistent care to the residents.


At Life Care Center of Stonegate in Parker, just south of Denver, the entire dietary team showed up to stay overnight to ensure residents would receive their meals without a hitch. The executive director, acting director of nursing and director of rehab also stayed through the night and braved the storm to pick up nurses and certified nursing assistants all over metro Denver. In addition, they used Lyft and Uber to bring in associates and take some home.


“About 20 staff members stayed over and spread out to different rooms across different units to ensure if power was lost or windows broke that staff could assist residents right away,” said Lucas Carroll, executive director.


One resident was so impressed that Carroll answered her call light in the middle of the night that she took a selfie with him and sent it to her granddaughter to let her know she was OK in the midst of the storm.


At Briarwood Health Care Center in Denver, Hollie Hoyle, executive director, pitched in to help four other associates shovel snow to clear space in and out of the building and the parking lot.


Denver’s Hallmark Nursing Center faced an even bigger challenge than just the piles of snow. The power at the building went out.


“The Hallmark team came through strong as always,” said Kailey McNerney, executive director. “We made rounds to ensure residents and concerned families were comfortable, warm and safe. We didn’t have a single fall or injury the entire night. Multiple associates stayed the entire night to ensure staff felt supported and residents remained comfortable. In the morning, the power was restored.”


The team at Western Hills Health Care Center in Lakewood, Colorado, pulled together to deal with a power outage as well. The facility was on generator power for 45 hours.


“It was absolutely amazing to see how everyone just stepped up and helped,” said Amy Goeglein, executive director. “We had command central at our center nurses’ station, and we all rallied to make sure that our residents were warm and fed. I couldn’t be more proud of the people who choose to work here.”


As the storm system passed on, the temperatures rose and the sun came out, and life in Denver resumed its usual course.


These are only some of the stories of our incredible associates’ actions during the snowstorm. Life Care thanks each and every one who put in extra effort to support the residents during this event.